PRIVACY POLICY
Effective Date: May 20, 2026
Metro Honda / Acura ("Metro Honda / Acura," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, respond to a mail offer, call us, or visit our dealership located at 9399 Autoplex Drive, Montclair, CA 91763.
1. INFORMATION WE COLLECT
We collect information you provide directly to us, such as your name, address, phone number, email, date of birth, driver's license number, employment and income information, and vehicle preferences. When you respond to a prescreened credit offer, we may also collect information from consumer reporting agencies, including credit history. When you visit our website, we automatically collect technical information such as IP address, browser type, device identifiers, and pages visited through cookies and similar technologies.
2. HOW WE USE YOUR INFORMATION
We use information to (a) respond to inquiries and process vehicle purchase, lease, or financing requests; (b) verify identity and prevent fraud; (c) communicate about offers, promotions, service appointments, and recalls; (d) comply with legal and regulatory obligations; and (e) improve our website and services.
3. HOW WE SHARE YOUR INFORMATION
We may share your information with: lenders and financing partners (including Granite Bay Acceptance and American Honda Finance Corporation) to process credit applications; American Honda Motor Co., Inc. for warranty, recall, and incentive programs; service providers that support our operations (e.g., marketing, analytics, IT hosting); and government or law enforcement authorities when required by law. We do not sell your personal information for monetary consideration.
4. PRESCREENED CREDIT OFFERS
Certain mail offers are "prescreened" based on information from consumer reporting agencies. You may opt out of receiving prescreened offers of credit by calling 1-888-5OPTOUT (1-888-567-8688) or visiting www.optoutprescreen.com. See our Prescreen & Opt-Out Notice for full details.
5. YOUR CALIFORNIA PRIVACY RIGHTS
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to: (a) know what personal information we collect, use, and disclose; (b) request deletion of personal information; (c) correct inaccurate personal information; (d) opt out of the "sale" or "sharing" of personal information; and (e) limit the use of sensitive personal information. You may also designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising these rights. To submit a request, contact us using the information below.
6. SHINE THE LIGHT
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the address below.
7. COOKIES AND TRACKING
Our website uses cookies, pixels, and similar technologies to operate the site, analyze usage, and deliver relevant advertising. You may control cookies through your browser settings. We honor Global Privacy Control (GPC) signals as a valid opt-out of sale/sharing under California law.
8. DATA SECURITY
We maintain physical, electronic, and procedural safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. DATA RETENTION
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations (including federal and California motor vehicle and consumer-finance record-keeping requirements), resolve disputes, and enforce our agreements.
10. CHILDREN'S PRIVACY
Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
11. THIRD-PARTY LINKS
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page.
13. CONTACT US
Metro Honda / Acura
9399 Autoplex Drive
Montclair, CA 91763
Phone: (909) 767-6156